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Channel: support.objectivelogistics.com :: Management
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Labor%

I synched my schedule with posi but my labor % is much higher when I input it on my spreadsheet than what the site is telling me. I scheduled 5.15% in muse but posi is telling me I scheduled a 5.5%. Am...

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Limiting number of assigned shifts

There are many servers that have open availability yet only want to work 3 or 4 shifts, and others that want to work 5 + shifts. Will the program know to schedule people their desired amount of shifts?

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New user

I’m trying to get an email sent to a new Server but she’s not showing up in muse as able to import from posi

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empty schedule

Why would a schedule be empty?

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Importing staff member

How do I import a Staff member from my POS (Point of Sale) system? (POSitouch)

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Staff not found in MUSE

What if I can’t find the Staff member to import in MUSE, but they exist in the POS?

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Can't find staff

What if I still can’t find the Staff member?

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labor cost percentage

What are labor cost percentages based on?

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top ranking staff not on schedule

Manager asks, when I generate my schedule for next week my number 1 employee is not on the schedule, Why?

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Approve button

Where is the approve button for the master schedule?

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availability

I have noticed MUSE has scheduled a few employees out of their availability, why would this happen?

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New hires

I have a new hire, I am not able to schedule them, why is this?

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My changes to schedule in POSitouch have been removed

Changes I manually made to the schedule in POSi have been removed. What happened?

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Items without a seat number

how are rankings affected by food items that do not have a seat number?

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Green, Blue, Yellow, Red in availability

Why are staff marked green, blue, yellow and red when I try to add them to a schedule?

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Scheduling Engine

If a staff member has multiple skills, how does the scheduling engine decide which skill and shift to assign?

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Adjusting schedule

how do I edit start/end times or add a new shift to the schedule?

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Sync with POS

How do I sync MUSE with my POS?

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Overtime Hours

Does MUSE sum hours for different skills when calcuating overtime?

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